Version in force as of 1 April 2026
These General Terms and Conditions of Sale and Services (hereinafter "GTC") govern the contractual relationship between ALPÉON SAS (hereinafter "ALPÉON") and any natural or legal person who is the owner of a property (hereinafter "the Owner") wishing to entrust the short-term rental management of their property to ALPÉON.
They also apply to tenants and end users of properties managed by ALPÉON (hereinafter "the Tenants"), within the limits specified in each article.
Any contractual arrangement with ALPÉON implies unconditional acceptance of these GTC in their version in force at the date of signing the contract.
ALPÉON is a premium short-term rental management operator specialised in resorts in the French Alps: Courchevel, Megève, Méribel, Tignes, Val d'Isère and Val Thorens.
These GTC are intended to define:
ALPÉON offers owners a "guaranteed rent" management arrangement: ALPÉON pays the Owner a fixed monthly rent, determined contractually, regardless of the actual occupancy rate of the property, weather conditions, or any rental market fluctuations.
The amount of the guaranteed rent is calculated on the basis of:
The estimate provided via the online tool is indicative. The final guaranteed rent is set in the management contract following an inspection and validation of the property by an ALPÉON representative.
The guaranteed rent is paid monthly, on the 5th of each month, by bank transfer to the account designated by the Owner. In the absence of rental income generated during the first month following the commencement of management, the first payment is made on the month following the first commercially let stay.
Under the management contract, ALPÉON undertakes to:
The Owner undertakes to:
The management contract is concluded for a minimum period of one year from the date of signing, renewable by tacit renewal for successive one-year periods.
Either party may oppose renewal by registered letter with acknowledgement of receipt, sent at least three months before the annual contract expiry date.
In the event of early termination of the contract at the Owner's initiative, the Owner undertakes to give three months' notice, unless otherwise agreed between the parties. A holding indemnity equivalent to two months of guaranteed rent shall be payable if termination occurs without legitimate cause within the first 12 months of the contract.
ALPÉON reserves the right to terminate the contract with three months' notice in the event of:
Both parties may terminate the contract without indemnity in the event of a force majeure event making it durably impossible to fulfil contractual obligations (administrative closure of a resort, major disaster, etc.), following a formal notice that has gone unanswered for 30 days.
The guaranteed rent may be revised annually, on the anniversary date of the contract, within the limit of the variation in the Reference Rent Index (Indice de Référence des Loyers — IRL) published by INSEE.
An extraordinary revision may be proposed by either party in the event of a material change in the property's characteristics (significant works, change in capacity, major equipment) or a significant shift in the rental market of the resort concerned. Such a revision must be formalised in an amendment signed by both parties.
Any booking request submitted to ALPÉON (by phone, email or via a contact form) constitutes an availability request. The rental agreement is formed upon the Tenant's receipt of ALPÉON's written confirmation and payment of the deposit.
A security deposit, the amount of which is specified in the rental agreement (variable depending on the property), is requested on arrival or by bank pre-authorisation. It is returned within 7 working days after departure, less any damages noted.
The purchase of cancellation insurance is strongly recommended.
ALPÉON holds professional liability insurance taken out with Generali IARD. This insurance covers damage caused to third parties in the course of management activities.
ALPÉON holds a financial guarantee of €110,000, granted by the Compagnie Européenne de Garanties et Cautions (CEGC), in accordance with the provisions of the Hoguet Act No. 70-9 of 2 January 1970 and its implementing decree.
Professional licence No. CPI25012024000000008 — property management activity.
ALPÉON shall not be held liable for damages resulting from a force majeure event, fault of the Owner, failure of a third-party service provider, or normal wear and tear of the property.
The Owner is solely responsible for tax obligations related to rental income received (income tax, VAT if applicable). ALPÉON provides the documents needed for tax filing but does not offer tax advice.
Both parties undertake to treat as strictly confidential the financial terms of the management contract, including the amount of the guaranteed rent, as well as any commercial or technical information exchanged in the course of the contractual relationship.
ALPÉON undertakes not to disclose the identity of the owners in its portfolio nor the specific characteristics of the properties managed, without prior consent.
ALPÉON reserves the right to amend these GTC. Amendments take effect from their publication date on the alpeon.fr website. Existing contracts remain subject to the version of the GTC in force at their date of signature, unless both parties agree to apply the new version.
These GTC are governed by French law. In the event of a dispute relating to their interpretation or performance, the parties undertake to seek an amicable resolution in the first instance within 30 days of notification of the dispute.
Failing an amicable settlement, any dispute shall be submitted to the exclusive jurisdiction of the competent French courts.
In accordance with the provisions of the French Consumer Code, any consumer has the right to resort free of charge to a consumer mediator for the amicable resolution of a dispute. The contact details of the competent mediator will be provided upon request.
For any contractual queries: reservations@alpeon.fr
